Privacy Policy

Introduction

Toronto Pizza Express ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website torontopizzaexpress.ca (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Data We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Register for an account
• Place an order for our products or services
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact us with inquiries or feedback

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information (we do not store complete credit card information)
• Order history and preferences
• Communication preferences

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages you visit on our Site
• Time and date of your visit
• Time spent on those pages
• Referring website addresses

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy section below.

How We Use Your Data

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Create and manage your account
• Provide customer support and respond to your inquiries
• Send you transactional emails and order confirmations
• Send you marketing and promotional communications (if you have opted in)
• Improve our website, products, and services
• Analyze website usage and trends
• Personalize your experience on our Site
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

We process your personal information based on one or more of the following legal grounds:

• Your consent
• To perform a contract with you
• To comply with a legal obligation
• For our legitimate interests, which do not override your fundamental rights and freedoms

Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct or update inaccurate or incomplete personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability (receiving a copy of your personal information in a structured, commonly used format)
• The right to withdraw consent at any time, where we rely on consent to process your personal information
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and applicable legal requirements.

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Cookie Policy

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Cookie Banner

When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

International Data Transfers

Our operations are primarily located in Canada. If you are accessing our Site from outside Canada, please be aware that your information may be transferred to, stored, and processed by us and by our third-party service providers in Canada and other countries. By providing us with your personal information, you consent to the transfer and processing of your information in countries which may not have the same data protection laws as the country in which you initially provided the information.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Information

If you have questions or comments about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Toronto Pizza Express
Flat 29c Davis Loop
Gavinborough, BD23 1UY
Email: privacy@torontopizzaexpress.ca
Phone: +446146388227